MetePsych Privacy Policy
How we collect, use, and protect your personal data
Back to MetePsychEffective Date: February 12, 2026
Last Updated: February 12, 2026
This Privacy Policy (“Policy”) explains how Mete Psikoloji collects, uses, and protects personal data of users of the MetePsych mobile application (“App”). By downloading and using the App, you acknowledge that you have read and accepted this Policy.
1. Data Controller
Your personal data is processed by:
Mete Psikoloji
Web: https://metepsikoloji.com
Email: info@metepsikoloji.com
2. Information We Collect
We collect and process the following categories of personal data:
2.1 Identity and Contact Data
- Name, surname
- Email address
2.2 Account and Profile Data
- User account credentials
- Profile photo
- User preferences and settings
2.3 Wellness Data (User-entered)
- Mood tracking records
- Journal entries
- Sleep data
- Exercise and fitness data
- Calorie and nutrition data
- Psychological test and assessment results
- Program progress data
- CBT (Cognitive Behavioral Therapy) exercise data
- Addiction support content usage data
- ADHD program usage data
2.4 Messaging and Support Data
- In-app chat messages
- Support requests
- User feedback
2.5 Technical and Security Data
- Device model and operating system
- App version
- IP address
- Language and region
- Session information
- Crash logs
- Usage statistics
- Analytics data
3. How We Use Your Data
- Creating and managing your user account
- Operating app features and functionality
- Providing mood tracking, journal, tests, sleep, and exercise modules
- Managing premium subscriptions
- Handling user support requests
- Improving app performance
- Ensuring security and preventing misuse
- Fulfilling legal obligations
4. Legal Basis
We process your personal data based on the following legal grounds:
- Performance of a contract
- Legal obligations
- Legitimate interests of the data controller
- Your explicit consent where required
5. Subscription and Payment
Premium subscription transactions are processed through Apple App Store. Your payment information is not stored or processed by MetePsych. RevenueCat infrastructure is used for subscription verification and premium access management.
6. Data Sharing
Your personal data may be shared with the following parties:
- Server and cloud infrastructure providers
- Analytics and error reporting services
- Subscription management provider (RevenueCat)
- Apple App Store (for subscription processing)
- Authorized public institutions when legally required
Your personal data is never sold to third parties.
7. Data Security
Mete Psikoloji implements appropriate technical and organizational measures to protect your personal data:
- Encryption methods
- Authorization controls
- Secure server infrastructure
- Access restrictions
8. Data Retention
Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected. Data may be retained for longer periods as required by legal obligations. You may request deletion of your data at any time.
9. Your Rights
You have the following rights regarding your personal data:
- Right to access your personal data
- Right to request correction of inaccurate data
- Right to request deletion of your data
- Right to object to processing
- Right to data portability
- Right to withdraw consent at any time
To exercise your rights, contact us at: info@metepsikoloji.com
10. Children's Privacy
The MetePsych app is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13.
11. Medical Disclaimer
MetePsych is designed for informational and personal wellness purposes only. It does not provide medical diagnosis or treatment. In case of emergency, please contact the relevant healthcare institutions.
12. International Data Transfers
Your data may be transferred to and processed in countries outside of your country of residence. We ensure that appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.
13. Changes to This Policy
This Policy may be updated from time to time. Updates become effective on the date they are published.
14. Contact
Mete Psikoloji — https://metepsikoloji.com — info@metepsikoloji.com